Services

Three kinds of work, connected by insurance judgment.

Every engagement is scoped to an operating outcome. The deliverable may be a product, a pricing or underwriting change, a working system, or a decision the leadership team can act on—but it should not be a deck that goes on a shelf.

01

Build insurance products

Turn a market opportunity into a product that can be filed, explained, implemented, and operated.

Typical work
  • Product and coverage architecture
  • State-entry and filing strategy
  • Bureau adoption and deviation analysis
  • Forms, endorsements, and implementation plans
02

Improve underwriting and portfolio performance

Connect risk appetite, pricing, segmentation, and operating practice to the performance of the book.

Typical work
  • Appetite and referral-rule design
  • Pricing and segmentation diagnostics
  • Portfolio analysis and corrective actions
  • Underwriting authority and documentation
03

Apply AI to insurance operations

Use models where they improve the work, with evaluation, controls, and human judgment designed in from the start.

Typical work
  • Submission intake and document extraction
  • Model-and-harness evaluation
  • Retrieval, workflow, and decision-support systems
  • Human review, escalation, and audit design
Selected engagements

Examples of the problems clients bring.

Client details are anonymized and some specifics are generalized.

Middle-market commercial carrier

Pricing and loss-performance modernization

Helped implement predictive modeling and AI-assisted tools to strengthen pricing segmentation, risk selection, and portfolio management, connecting analytical outputs to practical underwriting decisions.

What transfers
Translated the models and methods into guidance the carrier's underwriting, product, and analytics teams could understand and use.
Specialty commercial MGA

Carrier alignment and targeted growth

Helped identify potential carrier partners, refine pricing, and find niche segments where the MGA's underwriting capabilities could support profitable book expansion.

What transfers
Connected carrier strategy, target-market selection, pricing, and portfolio priorities in one operating plan.
Non-standard commercial auto carrier · Current engagement

Multi-state expansion and product automation

Supporting state expansion, forms-process automation, and improved pricing segmentation by translating regulatory and product requirements into a repeatable launch process.

What transfers
Building the forms logic, pricing rationale, and state-entry decisions into processes the internal team can operate and extend.
How the work is delivered

Direct involvement, with knowledge transfer built in.

Don leads and performs the work directly. When a client has its own technical, actuarial, product, or implementation teams, InsureThing works alongside them rather than adding an intermediary layer.

The rationale, assumptions, controls, and operating logic are documented and taught at the level each constituency needs. The team should be able to use the work—and know when to question it.

Have a product, portfolio, or workflow that needs a closer look?

Send a short description. We'll start with what the problem requires.

Start a conversation